The most important thing getting profiles being availableness support after they want to buy, and you can Southern African Cupid brings several a means to do this.

The first way to availability assistance has been brand new contact form on the site. This type allows users add their questions or concerns and you will discovered a reply from the customer support team. The new effect day may differ depending on the difficulty of your issue, but most inquiries is replied within 24 hours.

Along with the contact page, South African Cupid also has a typical page having faqs (FAQs). This site contains methods to a few of the most prominent issues about the web site, such as for example how to create a free account, making use of the newest search form, and how to remove an account. The latest FAQ page is a superb financing to possess users who need in order to quickly get a hold of approaches to the concerns without having to hold off to possess a response regarding customer service.

Unfortuitously, particular users has actually stated that he’s got contacted South African Cupid’s customer service team many times but do not received an answer otherwise new response was not of use. This really is a major question to possess profiles, because it function they’re not able to find brand new let they want promptly.

Complete, Southern area African Cupid provides pages with quite a few an approach to access assistance. This new contact form and you will FAQ webpage was each other of use info to possess users who are in need of help with your website. not, specific pages have observed issues with customer service effect moments, and that’s challenging.

Mobile Application

Southern area African Cupid does not have a cellular application. This is certainly shocking, as the greater part of dating sites allow us their individual cellular apps to make it more comfortable for profiles to gain access to their services on the move.

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